SolarWinds Enhances Observability Software with Advanced AI Features

AI-based enhancements allow IT teams to manage on-prem, hybrid, or cloud-native systems with comprehensive visibility over distributed networks.

SolarWinds has implemented AI-based upgrades to its observability solutions. These enhancements allow IT teams to monitor intricate, distributed on-premises and cloud systems from anywhere. The innovations aim to offer visibility into any gaps that arise when workloads are transferred from on-premises to cloud environments. This measure helps IT teams to identify and avert performance incidents.

The Observability product from SolarWinds is a SaaS offering delivering visibility across cloud-native, on-prem, and hybrid technology stacks. This aids in quick problem resolution and reduction of system alerts. Additionally, it can provide a view extending over multi-cloud environments, which includes on-premises network and infrastructure assets.

Jeff Stewart, the field CTO and vice president of global solutions engineering and observability at SolarWinds, stated that the company is supplying users the ability to have visibility not only across the cloud but also on-premises network and infrastructure. He notes, “Connecting these systems and providing our customers with detailed insights even across the telecommunication networks has been quite significant.”

SolarWinds, through its Hybrid Cloud Observability (HCO) features, provides support for Azure and AWS. This allows IT teams to monitor activities beyond their network perimeters. Irrespective of whether the migration of workloads to the cloud is enforced or voluntary, SolarWinds presents a comprehensive view of interplays between on-premise and cloud environments. Stewart elaborates that they provide insight into not only cloud-native applications but also their performances down to the individual end user.

On-premise and cloud network devices, virtual machines, hypervisors, containers, Kubernetes, and Infrastructure-as-a-Service resources are all within the purview of SolarWinds’ observability.

Stephen Elliot, Group Vice President at IDC, affirms that SolarWinds has recently enhanced its CloudOps and cloud-native-focused support offerings, particularly in the domains of Kubernetes and containers.

In this latest release, AIOps-aided pattern identification and anomaly detection offer insights into correlated alerts and events. This fast-tracks the root cause analysis process and boosts the productivity levels of IT teams. SolarWinds has also broadened its observability capabilities by introducing query explorer and visual explain plans.

Built into the AI-based platform, methods such as health score analysis are being introduced, which examines all aspects of a particular day, application stack, or technology stack, and gives a score based on performance,” Stewart says. AI and machine learning are also being used to identify nominal anomalies and seasonality, essentially narrowing down what IT teams need to focus on to the most crucial components. This involves identifying what is healthy and what needs to be scrutinised more extensively.

The latest enhancements highlight SolarWinds’ attempts to transition from a product-focused company to a platform provider, as observed by industry experts.

SolarWinds is transitioning from a product to a platform capability story. They are widening their communities from IT operations to comprise a myriad of buyers across technology domains such as site reliability engineers, DevOps, security, server management, CloudOps,” Elliot says. For approximately three years now, under CEO Sudhakar Ramakrishna, the company has been evolving business functions across product and pricing models, moving from perpetual to SaaS and subscription delivery models.

The enhanced capabilities are now available, with both perpetual and subscription licensing options for clients. We have also improved the licensing and deployment model to provide customers with greater flexibility and simplicity, Stewart added.

SolarWinds will provide additional information relating to the improvements of its observability solutions, which include combinations of on-premises and cloud visibility capabilities, during its virtual event, SolarWinds Day, this week.

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