OpenAI’s launch of GPT-5 in August 2025 faced significant backlash, with reports of glitches during its introduction and user complaints about its friendliness and performance compared to expectations. Critics declared the launch a failure and suggested it could signal the end of the current AI boom, mentioning that GPT-5 did not deliver on the promises of achieving artificial general intelligence (AGI) or advanced cognitive abilities. Prominent skeptics like Gary Marcus seized the opportunity, arguing that GPT-5 was overhyped.
Despite this criticism, OpenAI’s CEO, Sam Altman, asserted that the model was misinterpreted and emphasized that progress toward AGI is still on course. He acknowledged the rocky launch but noted improvements in perceptions around GPT-5, citing its evolving capabilities, particularly in aiding scientific research and coding. He expressed confidence that the upcoming versions, GPT-6 and GPT-7, would demonstrate significant advancements.
Altman and his team explained the initial mixed reception as stemming from unrealistic expectations set by previous models. Unlike earlier iterations, which relied heavily on larger datasets and computational power, GPT-5 improved through reinforcement learning that utilized feedback from experts. This new approach allowed GPT-5 to refine its outputs more effectively.
Furthermore, OpenAI has ambitious plans for scaling, investing heavily in data centers to support future development. Altman also addressed the perception of the scaling hypothesis being obsolete, reiterating their commitment to leveraging large-scale data and technology for significant future breakthroughs.
Concerning AGI, OpenAI is shifting its narrative, framing it as an ongoing process rather than a fixed endpoint. This pivot allows the company to release advancements continuously without the pressure of a specific deadline. Altman admitted that perceptions of AGI vary widely and emphasized that the focus is now on the impacts of various AI technologies, with GPT-5 representing a foundational step rather than a final achievement.
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