ThousandEyes, a division of Cisco, is continuously monitoring global internet performance, offering insights into various network outages that impact service delivery. In the latest report covering January 19 to January 25, 2026, there were 236 outage events globally, reflecting a 10% decrease from the previous week, which had recorded 263 outages.
Weekly Overview
- In the U.S., the number of outages slightly decreased from 149 to 148.
- ISP outages globally dropped from 113 to 86 (a 24% decline), with U.S. ISP outages decreasing from 53 to 44.
- Public cloud network outages increased globally from 87 to 90, with a significant rise in the U.S. from 66 to 79, marking a 20% increase.
- Collaboration app network outages saw minimal activity, increasing from zero to one in the U.S.
Notable Outages
- Unitas Global (January 21) experienced a 14-minute outage across multiple regions including the U.S. and Canada, primarily affecting its Dallas nodes.
- GTT Communications (January 25) faced a 16-minute outage impacting customers in several regions such as the U.S., Japan, and Europe.
The previous week (January 12 to January 18) reported 263 global outages, a small increase from 255 the week before. Notable outages included:
- Madgenius (January 16), where a one-hour outage affected partners across the U.S. and the Netherlands due to complications centered in Columbus, Ohio.
- TATA Communications (January 17) experienced a significant outage affecting partners worldwide, lasting 23 minutes and appearing focused initially in Singapore.
The report from January 5 to January 11 also noted a rise in global outages, with a total of 255 reported. A highlight was Charter Communications on January 6 suffering a substantial outage due to issues starting in New York.
Finally, the earlier report covering December 29 to January 4 saw 199 outages, where ISP outages globally saw a notable decline, contrasting with public cloud network outages, which increased.
The data provided by ThousandEyes not only tracks these outages but also offers a historical perspective accessible through the archived reports from previous years.
For continuous updates on internet performance and predictions, make sure to stay tuned for next week’s report.
