As of today, the Humane Ai Pin is officially non-functional, rendering the wearable device useless less than a year after its launch. Following its acquisition by HP, Humane ceased many core features and deleted user data, making the device nearly worthless. While users can still check battery life, the voice assistant and other functionalities are no longer accessible.
For those who paid $700 for the Ai Pin, this scenario raises concerns, especially considering that many users might not receive any refunds for a device that’s essentially been rendered inoperable. Reports indicate that approximately 10,000 units were sold, but many were returned, leaving thousands of these devices now practically useless. This contributes to the growing e-waste crisis, which is already at alarming levels worldwide.
If you believe your purchase was unfairly compromised, you may be able to file for a chargeback depending on when you purchased the device. For buyers in October 2024, a standard 120-day chargeback window may apply through credit card operators. Meanwhile, you can also file a complaint with the Federal Trade Commission (FTC). Consumer advocacy groups argue that discontinuing software support after purchase is deceptive and violates consumer protection laws.
In addition to legal recourse, some users might consider reviving the Ai Pin through community efforts if the software can be unlocked. Encouraging Humane to release the software could pave the way for developers to create alternative uses for the device.
For those looking to dispose of the device, experts suggest removing the battery first and finding an e-waste recycler. Alternatively, creativity can turn the defunct gadget into unique decor, as some services offer custom framing options.
Lastly, you could simply keep the device as a nostalgic artifact, a reminder of technology’s rapid evolution and the pitfalls of early adoption.
