Neudesic, a global professional services firm and IBM partner, has recently launched operations in Australia to accelerate the adoption of artificial intelligence (AI) among IT teams. Despite a strong belief among business leaders in the potential of AI to enhance operational efficiency and reduce costs, IT teams face significant challenges in its implementation.
In Australia, these challenges are aggravated by a shortage of expertise, limited funding, and the complexities of integrating AI into existing systems. Companies, particularly those in highly regulated sectors like finance, energy, and utilities, also grapple with escalating cybersecurity threats and the need for responsible AI usage amid legacy systems that struggle with AI’s demands.
John Hanna, from Neudesic Australia, noted that companies in these sectors must navigate common AI adoption hurdles such as talent acquisition, data quality, legacy system integration, change management, and compliance with ethical guidelines. The increasing sophistication of cyber threats, using AI tactics, is particularly troubling as breaches can lead to significant reputational and financial damage.
To combat these hurdles, Neudesic employs its expertise, advanced technology, and partnership with Microsoft, having received numerous accolades as their partner. Their approach is built on four primary pillars:
- People: A diverse team of experts across various industries and skill sets who help clients tackle a wide range of business challenges.
- Approach: Utilizing Microsoft and OpenAI solutions to deliver results, while also identifying future opportunities and tailoring strategies accordingly.
- Technology: Focusing on innovative solutions that accelerate client value.
- Expertise: Leverage extensive knowledge in Microsoft technologies to help clients overcome critical IT challenges.
Neudesic’s method begins with assessing each client’s specific needs, followed by collaborative workshops to brainstorm and prototype potential solutions. This involves creating a roadmap aligned with client objectives, ensuring continuous enhancements and updates to data and processes.
A significant application of their approach is seen in refining the Know Your Customer (KYC) process in the finance sector, which traditionally takes considerable time. With high client turnover linked to inefficient onboarding, Neudesic’s Document Intelligence Platform automates data verification and compliance, significantly reducing processing times and operational costs, allowing financial organizations to manage a higher volume of KYC checks without increased staffing expenses.
Cooperation with firms like Neudesic enables Australian businesses to systematically deploy AI and harness its capabilities in alignment with market demands and financial resources. Hanna emphasizes that a supportive partner is crucial for successfully navigating AI implementation, helping companies avoid common pitfalls and develop confidence in their AI strategies.
For more information on how Neudesic can assist Australian companies in advancing their AI goals, visit Neudesic.
